Privacy Policy

Campus Rentals ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

For Tenants:

• Name, email address, phone number
• Desired move-in date and number of occupants
• Employment status and income information
• Pet ownership details
• Previous landlord references
• Any additional information in application forms
• Viewing availability preferences

For Property Owners:

• Name, email address, phone number
• Property details and photos
• Banking information (for commission payments)
• Communications with tenants through the platform

1.2 Information Collected Automatically

• Usage Data: Pages viewed, features used, time spent on platform
• Device Information: Browser type, IP address, device type
• Cookies: Session cookies for login and preferences
• Analytics: Aggregate usage statistics

1.3 Information from Third Parties

• Payment processors (Stripe, PayPal) - transaction confirmations
• Google Apps Script - for form processing
• Calendly - for scheduling property viewings

2. How We Use Your Information

2.1 Primary Uses

• Process Applications: Send your rental application to property owners
• Facilitate Communication: Connect tenants and owners
• Track Commissions: Maintain records of platform-generated leads
• Platform Operations: Maintain and improve our services
• Customer Support: Respond to your questions and issues

2.2 Secondary Uses

• Send notifications about application status
• Provide platform updates and feature announcements
• Analyze usage patterns to improve user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. How We Share Your Information

3.1 With Property Owners

When you submit a rental application, we share your application information with the property owner. This includes all information provided in the application form.

3.2 With Service Providers

• Email Services: Gmail/Google Apps Script for sending application PDFs
• Hosting: Railway for website hosting
• Scheduling: Calendly for viewing appointments
• Payment Processing: Stripe/PayPal (if applicable fees are collected)

3.3 Legal Requirements

We may disclose information if required by:

• Court orders or subpoenas
• Law enforcement requests
• Legal proceedings
• Protection of rights, safety, or property

3.4 Business Transfers

If Campus Rentals is acquired or merged, your information may be transferred to the new entity. You will be notified of any such change.

3.5 What We DON'T Share

• ❌ We do NOT sell your personal information to third parties
• ❌ We do NOT share your data with advertisers
• ❌ We do NOT use your information for unrelated marketing

4. Data Security

4.1 Security Measures

• HTTPS encryption for all data transmission
• Secure password hashing (bcrypt)
• Limited employee access to personal data
• Regular security audits and updates
• Secure hosting infrastructure (Railway)

4.2 Data Retention

• Applications: Kept for 12 months or until lease is signed
• Owner Data: Kept while account is active, plus 3 years for tax purposes
• Communications: Kept for 12 months for commission tracking
• Analytics: Aggregated data kept indefinitely

4.3 Limitations

While we implement security measures, no system is 100% secure. We cannot guarantee absolute security of your information during transmission or storage.

5. Your Privacy Rights

5.1 Access & Portability

You have the right to:

• Request a copy of your personal data
• Download your information in a portable format
• Know what data we have about you

5.2 Correction & Update

You can:

• Update your account information at any time
• Request correction of inaccurate data
• Contact us to update application information

5.3 Deletion

You may request deletion of your data, subject to:

• Legal retention requirements (tax, commission disputes)
• Active lease agreements
• Ongoing investigations

5.4 Opt-Out

You can opt out of:

• Marketing emails (click unsubscribe)
• Non-essential cookies (browser settings)
• Analytics tracking (Do Not Track signals)

5.5 Exercising Your Rights

To exercise any privacy rights, contact us at:

Email: support@og-rooms.com
Subject Line: "Privacy Rights Request"

We will respond within 30 days.

6. Cookies & Tracking

6.1 Types of Cookies We Use

• Essential Cookies: Required for login and platform functionality
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Help us understand usage patterns

6.2 Third-Party Cookies

• Google Apps Script (form processing)
• Calendly (scheduling)
• Analytics services (if implemented)

6.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may impact platform functionality.

7. Children's Privacy

Campus Rentals is not intended for users under 18. We do not knowingly collect information from minors. If we discover we have collected data from a child, we will delete it immediately.

Parents who believe we have collected information from their child should contact us immediately.

8. California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

Note: We do NOT sell personal information.

9. International Users

Campus Rentals is based in the United States. If you access the platform from outside the US, your information will be transferred to and processed in the US, which may have different data protection laws than your country.

9.1 European Users (GDPR)

If you are in the EU/EEA, you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with supervisory authority

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be notified via:

• Email to registered users
• Prominent notice on the platform
• Pop-up notification on next login

Continued use of the platform after changes constitutes acceptance of the new Privacy Policy.

11. Contact Us

Questions, concerns, or requests about this Privacy Policy should be directed to:

Campus Rentals
Email: support@og-rooms.com
Response Time: Within 30 days

12. Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

• Notify affected users within 72 hours of discovery
• Describe the nature of the breach
• Explain steps we're taking to address it
• Provide recommendations to protect yourself
• Notify relevant authorities as required by law

13. Consent

By using Campus Rentals, you consent to:

• Collection of information as described in this policy
• Processing of your data for stated purposes
• Sharing of information with property owners when you apply
• Use of cookies and tracking technologies

You may withdraw consent at any time by deleting your account or contacting us.